Be the best tenants, wow our guests, clean the toilets, use good judgement, organize the cords and keep our promises. Our core values guide how we operate, hire, treat our employees and serve our clients at Frontdesk.
Frontdesk LLC is looking to add a friendly, proactive, and extremely detail oriented employee to their growing guest experience team! We are a fast-paced corporate housing company specializing in short term rentals. We need someone who has strong customer service experience and who is willing to work our unique on-call schedule. This person must also be able to make quick decisions as is necessary. The ideal candidate has a self-starting mentality, is consistent and reliable when it comes to deadlines, and takes pride in being a valuable member of a team.
This role is vital to the continued growth of the organization and requires the talent of a high-performing, reliable individual.
About the job:
Frontdesk LLC, has an immediate opening for a City Manager in Cleveland. In each city where we have rental units, we manage all of the day to day operations for our guests and provide them 24 hour customer service. The city manager has the most significant operational role in a Frontdesk city, and is responsible for managing all daily operations and metrics for the city. We are a very fast-growing company and need someone that can manage themselves well, is very organized, and can work in a fast-paced, rapidly changing environment. This job is on call 24/7 unless otherwise noted, but can be very flexible in that you generally set your own schedule day to day. Immediate opening.
Building and managing in-house team of cleaners.
Managing inventory of operational supplies.
Overseeing upkeep and maintenance for Frontdesk properties.
Onsite guest communications and troubleshooting.
Primary point of contact for property manager communications.
Assisting with furnishing of new units.
Various projects as assigned, including the expansion of other core business operations.
Who is Frontdesk?
Frontdesk is a high-growth tech startup based in Milwaukee, WI. Frontdesk aims to serve the next generation of business travelers by managing a national portfolio of corporate and short-term rental properties. Our properties are located in the most desirable neighborhoods for young professionals to live, work, and play, with hotel-like amenities and all the comforts of home. We offer an online, mobile-optimized booking experience catered to those who book their own travel, whether they are traveling for business, pleasure, or both.
We have grown from two employees at the company’s inception in early 2017, to more than one hundred employees at the time of this posting. Every position in the company has very high career growth potential, and the expectation is for everyone to grow in their own career along with the company at an unprecedented rate.
Job Type: Full-time
Salary: $40,000.00 to $42,000.00 /year